Salt Water and Sun-San sandals are guaranteed from manufacturer's defects for one year from the date of purchase by the original consumer purchaser. All warranty claim items sent to Salt Water Sandals which are beyond one year from date of purchase will be evaluated on a case-by-case basis. 
The following items are covered by the Salt Water guarantee:
  • Straps pulling out from sole where there is not excessive sole wear.
  • Delamination of leather uppers
  • Frayed or loose stitching on leather uppers
The following items are not covered by the Salt Water guarantee:
  • Cuts, scratches, burns, etc.
  • Normal wear and tear
  • Accidental damage
  • Items over 1 year from the date of purchase

Warranty Covers Authentic Product

Applies to authentic product purchased directly from, or from an authorized retailer. Because we are unable to control the quality of our products sold by unauthorized sellers, this warranty does not apply to products purchased from unauthorized sellers unless otherwise prohibited by law.

Salt Water will offer a credit in the amount of the purchase price of the product if eligible under our warranty policy. Please note that if a site credit is provided as a result of this evaluation, such credit will expire if not used within one year from the date of issue of the credit. Items returned for defect evaluation will be processed in the order they are received.